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2030 World Cup: How the Hyatt Group Is Preparing for the Challenges Facing the Hotel Industry in Morocco

Cristina D’Agostino

By Cristina D’Agostino09 septembre 2026

Now often compared to Dubai, Marrakech aims to establish itself as one of the world’s leading luxury destinations. With the 2030 World Cup approaching, Franck Sibille, general manager of the Park Hyatt Marrakech, analyzes this transformation and the challenges it poses for Morocco’s hospitality industry.

Franck Sibille, general manager of the Park Hyatt Marrakech and regional vice president for Spain, Portugal, and North Africa at the Hyatt Group (Hyatt)

2025

Opening of the Park Hyatt Marrakech. At the same time, the group is preparing to open the Hyatt Regency Mazagan, near El-Jadida

20%

Projected percentage growth in Morocco's hotel capacity by 2030

40 000

Number of people needed in the Moroccan workforce by 2030

With 2030 and the World Cup co-hosted by Morocco, Spain, and Portugal on the horizon, the kingdom is preparing to welcome 26 million tourists (DR)
With the 2030 World Cup—co-hosted by Morocco, Spain, and Portugal—on the horizon, the kingdom is preparing to welcome 26 million tourists (source: ONMT—Moroccan National Tourist Office) and is investing heavily in its hotel, airline, and event infrastructure. The World Cup is acting as a powerful catalyst: Morocco plans, in particular, to increase its national hotel capacity by approximately 20 percent, with more than 150 hotels to be built. For Franck Sibille, general manager of the Park Hyatt Marrakech, which opened its doors in 2025, the challenge lies in training a skilled workforce. In his view, the American Hyatt Group (listed on the New York Stock Exchange—NYSE), whose majority shareholder is the Pritzker family, has a vital role to play in offering young Moroccans—who are often underprivileged and lack access to higher education—training and employment. A training center integrated into the hotel is a first of its kind. Franck Sibille, who has known Marrakech for twenty-five years, follows a clear strategy for the hotel he manages: to make an impact on local communities, to showcase African and Moroccan artists and talent, and to continually elevate the Park Hyatt’s ultra-luxury offerings for a clientele that has become increasingly discerning.
Franck Sibille joined the group in 1991 as an intern and gradually rose through the ranks to hold several senior management positions. His career path took him from Hong Kong to Paris, via Riyadh, and then to Spain, where he notably led the repositioning of the Grand Hyatt Barcelona. Opened in June 2025 after construction was delayed by the pandemic, the Park Hyatt Marrakech features 130 guest rooms and suites and continues to expand, notably with the completion of a royal villa and a new 1,000-square-meter reception area. At the same time, the group is preparing to open the Hyatt Regency Mazagan, near El-Jadida. This expansion goes hand in hand with the spectacular transformation of the Moroccan hotel market.

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Marrakech is now the kingdom’s top destination. How has tourism evolved over the past twenty years?
The Park Hyatt in Marrakech draws inspiration from Moroccan riads (Hyatt)
I’ve known Marrakech for twenty-five years. In 2000, La Mamounia was the only luxury hotel, and the Aman Resort had just opened there. From 2000 to 2008, there was an explosion in the number of high-end riads. The Royal Mansour then opened in 2010. After that, through 2016, there was a wave of luxury hotels, including the Four Seasons and the Palais Selman. This attracted a new clientele. The number of flights increased, but at the same time, we were losing direct flights operated by national airlines to low-cost carriers. Hotels that had opened in 2014 suffered from a lack of luxury clientele until the end of the decade. As a result, the occupancy rate hovered around 40%. Then COVID-19 arrived and changed the game. Starting in March 2021, after the country had been closed for two years, the major hotels were able to set pricing in line with their strategic plans—averaging over 1,000 euros—with occupancy rates ranging from 60 to 75%. Today, air traffic continues to rise.

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